Telephone Answering & Diary Management for Medical Practices

Purple Haze will answer your calls and enquiries as if we’re based in your medical practice. We’ll impress your customers and potential customers with our polite, friendly telephone manner and help maintain your professional image. Our virtual receptionists and assistants can also arrange appointments and manage your diaries on your behalf.

 

Contact Us
Virtual PA in Cambridge and Newmarket

Welcome calls

Message taking

Diverted calls

Out of hours calls

How our call answering service works

If you do not already own and manage a business telephone line, we can set this up for you. Pick a regional, national or freephone number and make it your own.

  • 1

    Divert your calls

    We will issue you with a dedicated number to divert all your calls to. You can divert your landline, mobile and Skype calls through to us.

  • 2

    Answering

    All calls that come through on your dedicated line will be answered in your company name and follow your pre-set call instructions.

  • 3

    Message

    We will then send an email or SMS notifying you of the message. If you would like us to return the call, simply let us know how you would like us to respond.

Take advantage of our FREE 2 week trial!

Terms apply

Don't miss important leads or enquiries

As a busy business owner, it’s impossible to man your phone 24/7. Attending meetings, taking breaks and being on the ‘other’ line, means you could miss important calls from prospective customers. Furthermore, failing to answer calls in a timely manner is likely to frustrate your existing customers. Lean on the team at Purple Haze UK and never miss a call again!

Avoid interruptions to your day

Being interrupted by unscheduled calls can be very disruptive to your workflow. You can easily lose focus and become stressed as you run out of time to meet that all-important deadline. Which is unnecessary. Simply divert your calls to us. You can be productive and get on with other important aspects of running your business, whilst we take care of the phones!

A transparent service you control

All our customer service advisors are individually trained and mentored to deal with every detail of customer service. Each month you will receive reports detailing your call statistics; including length of call time, out of hours calls and who answered the call.

  • Free
  • £ 0.00 2 week trial
  • £0.99 per call (up to 3 mins) £0.40 per min after
  • Weekly charge FREE
  • Call answering FREE
  • Email delivery FREE
  • Sales/junk calls FREE
  • Enquire Now
  • Essential
  • £ 30.00 Per Month
  • £0.99 per call (up to 3 mins)
  • £0.40 per min after
  • Dedicated number
  • No set up charges
  • No cancellation fee
  • No minimum contract
  • Free voicemail
  • Daily call summary
  • Dedicated assistant
  • Enquire Now
  • Tailored
  • £ 75+ Per Month
  • Suitable for high call volume
  • Reduced call costs
  • Dedicated team
  • Bonus credit
  • Detailed reporting
  • Enquire Now

Prices do not include VAT. We only ask for 30 days notice to cancel.

What they’re saying about our virtual services

Testimonial for Purple Haze by Just Eat
Purple Haze supports us with the customer service elements of the online shop we provide to our 28,000 restaurant partners in the UK. The team has a fantastic rapport with our restaurant partners, answering their queries and requests professionally and efficiently. Purple Haze provides an excellent service and we wouldn’t hesitate to recommend its e-commerce support offer.

Just Eat

Testimonial for Purple Haze by The Helpful Things Company
We have been using Purple Haze since the inception of our online business and it has been an absolute pleasure to work with them throughout. Our customers often comment on the professionalism and friendliness of how our calls are handled and the team are more than willing to offer additional services such as order fulfilment and returns processing. Highly recommended.

The Helpful Things Company

Testimonial for Purple Haze by Vesternet
Reliable and efficient! Having Purple Haze UK take care of the day-to-day operational aspects of our e-commerce business has been nothing short of a godsend. The PH folks go the extra mile and have met many challenges thrown their way, head on and always with positive resolution. Vesternet, would like to thank the Purple Haze team for their continued support, allowing us to focus on alternate areas of the business in the knowledge that our customers are in capable hands.

Vesternet