Medical Clinic Telephone Answering & Virtual Receptionist Services

Purple Haze will answer your calls and manage your appointments as if we’re based the reception area of your clinic. We’ll impress your customers with our polite, friendly telephone manner and help maintain your professional image. Our virtual receptionists and assistants can arrange appointments and manage your diaries on your behalf.

 

Contact Us
Virtual PA in Cambridge and Newmarket

Online diary management for clinics

Cover clinic reception with a virtual receptionist

UK based

Out of hours calls

How our call answering service works

If you do not already own and manage a business telephone line, we can set this up for you. Pick a regional, national or freephone number and make it your own.

  • 1

    Divert your calls

    We will issue you with a dedicated number to divert all your calls to. You can divert your landline, mobile and Skype calls through to us.

  • 2

    Answering

    All calls that come through on your dedicated line will be answered in your company name and follow your pre-set call instructions.

  • 3

    Message

    We will then send an email or SMS notifying you of the message. If you would like us to return the call, simply let us know how you would like us to respond.

Take advantage of our FREE 2 week trial!

Terms apply

Don't miss important leads or enquiries

As a busy business owner, it’s impossible to man your phone 24/7. Attending meetings, taking breaks and being on the ‘other’ line, means you could miss important calls from prospective customers. Furthermore, failing to answer calls in a timely manner is likely to frustrate your existing customers. Lean on the team at Purple Haze UK and never miss a call again!

Avoid interruptions to your day

Being interrupted by unscheduled calls can be very disruptive to your workflow. You can easily lose focus and become stressed as you run out of time to meet that all-important deadline. Which is unnecessary. Simply divert your calls to us. You can be productive and get on with other important aspects of running your business, whilst we take care of the phones!

A transparent service you control

All our customer service advisors are individually trained and mentored to deal with every detail of customer service. Each month you will receive reports detailing your call statistics; including length of call time, out of hours calls and who answered the call.

  • Free
  • £ 0.00 2 week trial
  • £0.99 per call (up to 3 mins) £0.40 per min after
  • Weekly charge FREE
  • Call answering FREE
  • Email delivery FREE
  • Sales/junk calls FREE
  • Enquire Now
  • Essential
  • £ 30.00 Per Month
  • £0.99 per call (up to 3 mins)
  • £0.40 per min after
  • Dedicated number
  • No set up charges
  • No cancellation fee
  • No minimum contract
  • Free voicemail
  • Daily call summary
  • Dedicated assistant
  • Enquire Now
  • Tailored
  • £ 75+ Per Month
  • Suitable for high call volume
  • Reduced call costs
  • Dedicated team
  • Bonus credit
  • Detailed reporting
  • Enquire Now

Prices do not include VAT. We only ask for 30 days notice to cancel.

What they’re saying about our virtual services

Testimonial for Purple Haze by
I have been using Purple Haze for a few months now and I have to say it’s the best decision I have made. Having been through countless PAs previously and having issues with them calling in sick or not understanding the job role properly, Purple Haze has ticked all my boxes. They are polite, friendly and have excellent customer service skills. They promptly respond to all of my emails, make my client bookings and keep me in the loop to any changes in my diary. They go above and beyond the job role and I am finally so happy I can focus on my job without having to worry about the admin side of the business. A special thank you to Katherine and Hannah. I highly recommend Purple Haze as a virtual PA company.

Testimonial for Purple Haze by Vesternet
Reliable and efficient! Having Purple Haze UK take care of the day-to-day operational aspects of our e-commerce business has been nothing short of a godsend. The PH folks go the extra mile and have met many challenges thrown their way, head on and always with a positive resolution. Vesternet, would like to thank the Purple Haze team for their continued support, allowing us to focus on alternate areas of the business in the knowledge that our customers are in capable hands.

Vesternet

Testimonial for Purple Haze by The ALBORADA Trust
I’ve been using Purple Haze for two years and throughout that time they have provided a service that is efficient, professional and reliable. I particularly appreciate the enthusiasm of Katherine and Tori.

The ALBORADA Trust