Virtual Receptionist Services

Today, your receptionist doesn’t need to be seated at a desk in your office. Optimise your profits and time with a Purple Haze virtual receptionist, who will step-in, learn and represent your company as if they were a member of your staff. Your outsourced receptionist can perform at the same level as a staff member but at a fraction of the cost. It’s a win-win!

Virtual Receptionist



Live receptionist service 

Virtual office receptionist service

Stay organised and keep on top of your workload with a dedicated virtual receptionist

Customer Contact Centre

Telephone Receptionist

Give your callers a bespoke and professional welcome and never miss that next business opportunity. Your receptionist can handle your inbound and outbound calls.

Inbox email management

Email Handling

Save time and let your receptionist take care of your emails: manage your inbox, set-up and confirm meetings, filter out priority messages, and where appropriate, respond on your behalf.

Diary Management

Diary Management

Share your diary with your Purple Haze receptionist so they can see your agenda and be pro-active in assisting you to stay organised on a day-to-day basis.

Hire a virtual receptionist for just £25 per hour!

How an outsourced receptionist can help…

Your Purple Haze virtual receptionist will learn how you work, understand your roles and the objectives of the company, what correspondence – telephone and personal enquiries you would like to have referred to you and how you like your calls answered.

This saves you time, with the daily routine matters addressed, so that you can concentrate on what really matters.

Your receptionist can offer:

• General correspondence – including reports, resumes/CV’s;
• Copy typing or digital audio dictation;
• Telephone answering service;
• Diary management & meeting scheduling;
• Filter and respond to email messages;
• Scanning;
• Transcription;
• Ordering office supplies;
• Preparing and filing documentation;
• Booking flights, hotel rooms, conference rooms and venues;
• Scanning.

Take your calls

Divert your phone calls to your Purple Haze virtual receptionist (it’s easy – we’ll show you how!) and they’ll answer them in your company name, instantly creating a professional impression. You can divert your calls permanently or just when you’re busy.

Take orders, bookings and enquiries

As your live virtual receptionist gets to know you and your business, they can even handle complex calls like dealing with sales enquiries or customer service issues, resulting in a better customer experience with an increased chance to secure valuable orders, bookings and enquiries.

Manage your diary

Easily share your Google, iPhone, iPad or Outlook calendar (we’ll show you how) with your Purple Haze virtual receptionist and they’ll book appointments, meetings, travel and other events straight into your diary.  As well as helping you to stay organised, they’ll also be able to see your agenda for coming days and weeks, enabling them to pro-actively assist you.

Sort and deal with emails

Emails are vital, but we’ve all got too many of them. They’re distracting and extremely time-consuming. It can be hard to stay on top of your inbox. Your Purple Haze virtual office receptionist can sort and filter your inbox, saving you valuable time. They can also identify certain types of emails (like meeting requests or new business enquiries), even responding on your behalf. Knowing that your emails aren’t piling up when you’re in meetings or on the road saves you time.

Make telephone calls

Whether it’s having a quick chat with a potential customer, following up on a proposal or calling a customer to let them know when to expect their order, your Virtual receptionist can make telephone calls on your behalf, so you don’t have to.

Source and order services and supplies

Purple Haze virtual receptionists are experts in sniffing out the very best deals. Give them a simple brief and they’ll source services and supplies for you, from ordering a new broadband connection to making sure your office is stocked with tea and coffee every month.

Challenge us to improve your efficiency levels!

What our clients say about our receptionist services…

Just Eat

Tracy Bagnall says: 

Purple Haze supports us with the customer service elements of the online shop we provide to our 28,000 restaurant partners in the UK. The team has a fantastic rapport with our restaurant partners, answering their queries and requests professionally and efficiently. Purple Haze provides an excellent service and we wouldn’t hesitate to recommend its e-commerce support offer.

David Bell says:   

Reliable and efficient! Having Purple Haze UK take care of the day-to-day operational aspects of our e-commerce business has been nothing short of a godsend. The PH folks go the extra mile and have met many challenges thrown their way, head on and always with positive resolution. Vesternet, would like to thank the Purple Haze team for their continued support, allowing us to focus on alternate areas of the business in the knowledge that our customers are in capable hands.

The Helpful Things Company

Phillip Watt says:   

We have been using Purple Haze since the inception of our online business and it has been an absolute pleasure to work with them throughout. Our customers often comment on the professionalism and friendliness of how our calls are handled and the team are more than willing to offer additional services such as order fulfilment and returns processing. Highly recommended.

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