How an outsourced receptionist can help…
Your Purple Haze virtual receptionist will learn how you work, understand your roles and the objectives of the company, what correspondence – telephone and personal enquiries you would like to have referred to you and how you like your calls answered.
This saves you time, with the daily routine matters addressed so that you can concentrate on what really matters.
Your receptionist can offer:
- General correspondence – including reports, resumes/CV’s
- Copy typing or digital audio dictation
- Telephone answering service
- Diary management & meeting scheduling
- Filter and respond to email messages
- Ordering office supplies
- Preparing and filing documentation
- Booking flights, hotel rooms, conference rooms and venues
Take your calls
Divert your phone calls to your Purple Haze virtual receptionist (it’s easy – we’ll show you how!) and they’ll answer them in your company name, instantly creating a professional impression. You can divert your calls permanently or just when you’re busy.
Take orders, bookings and enquiries
As your live virtual receptionist gets to know you and your business, they can even handle complex calls like dealing with sales enquiries or customer service issues, resulting in better customer experience with an increased chance to secure valuable orders, bookings and enquiries.
Manage your diary
Easily share your Google, iPhone, iPad or Outlook calendar (we’ll show you how) with your Purple Haze virtual receptionist and they’ll book appointments, meetings, travel and other events straight into your diary. As well as helping you to stay organised, they’ll also be able to see your agenda for coming days and weeks, enabling them to pro-actively assist you.
Sort and deal with emails
Emails are vital, but we’ve all got too many of them. They’re distracting and extremely time-consuming. It can be hard to stay on top of your inbox. Your Purple Haze virtual office receptionist can sort and filter your inbox, saving you valuable time. They can also identify certain types of emails (like meeting requests or new business enquiries), even responding on your behalf. Knowing that your emails aren’t piling up when you’re in meetings or on the road saves you time.
Make telephone calls
Whether it’s having a quick chat with a potential customer, following up on a proposal or calling a customer to let them know when to expect their order, your Virtual receptionist can make telephone calls on your behalf, so you don’t have to.
Source and order services and supplies
Purple Haze virtual receptionists are experts in sniffing out the very best deals. Give them a simple brief and they’ll source services and supplies for you, from ordering a new broadband connection to making sure your office is stocked with tea and coffee every month.