Telephone Answering Service UK

We’ll look after your calls as if we’re based in your office. We’ll impress your customers with a polite telephone manner and help you to maintain a professional image. Our Virtual Receptionists can arrange meetings and make calls on your behalf too.


Contact Us
Virtual PA in Cambridge and Newmarket

Welcome calls

Message taking

Diverted calls

Out of hours calls

How our call answering service works

If you do not already own and manage a business telephone line, we can set this up for you. Pick a regional, national or freephone number and make it your own.

  • 1

    Divert your calls

    We will issue you with a dedicated number to divert all your calls to. You can divert your landline, mobile and Skype calls through to us.

  • 2


    All calls that come through on your dedicated line will be answered in your company name and follow your pre-set call instructions.

  • 3


    We will then send an email or SMS notifying you of the message. If you would like us to return the call, simply let us know how you would like us to respond.

Take advantage of our FREE 2 week trial!

Terms apply

Don't miss important leads or enquiries

As a busy business owner, it’s impossible to man your phone 24/7. Attending meetings, taking breaks and being on the ‘other’ line, means you could miss important calls from prospective customers. Furthermore, failing to answer calls in a timely manner is likely to frustrate your existing customers. Lean on the team at Purple Haze UK and never miss a call again!

Avoid interruptions to your day

Being interrupted by unscheduled calls can be very disruptive to your workflow. You can easily lose focus and become stressed as you run out of time to meet that all-important deadline. Which is unnecessary. Simply divert your calls to us. You can be productive and get on with other important aspects of running your business, whilst we take care of the phones!

A transparent service you control

All our customer service advisors are individually trained and mentored to deal with every detail of customer service. Each month you will receive reports detailing your call statistics; including length of call time, out of hours calls and who answered the call.

  • Free
  • £ 0.00 2 week trial
  • £0.99 per call (up to 3 mins) £0.40 per min after
  • Weekly charge FREE
  • Call answering FREE
  • Email delivery FREE
  • Sales/junk calls FREE
  • Enquire Now
  • Essential
  • £ 30.00 Per Month
  • £0.99 per call (up to 3 mins)
  • £0.40 per min after
  • Dedicated number
  • No set up charges
  • No cancellation fee
  • No minimum contract
  • Free voicemail
  • Daily call summary
  • Dedicated assistant
  • Enquire Now
  • Tailored
  • £ 75+ Per Month
  • Suitable for high call volume
  • Reduced call costs
  • Dedicated team
  • Bonus credit
  • Detailed reporting
  • Enquire Now

Prices do not include VAT. We only ask for 30 days notice to cancel.

What they’re saying about our virtual services

Testimonial for Purple Haze by Buy Kitchen Worktops
Since we engaged the services of Purple Haze, our customer service has been transformed. With their assistance, we never miss a call from a potential or existing customer, which in turn has helped our company revenue grow by 50% over the past 12 months. The service we receive is of an excellent standard, in both telephony and administration. We would not hesitate to recommend Purple Haze to other business owners looking for professional telephony and secretarial support at a reasonable price point.

Buy Kitchen Worktops

Testimonial for Purple Haze by The Helpful Things Company
We have been using Purple Haze since the inception of our online business and it has been an absolute pleasure to work with them throughout. Our customers often comment on the professionalism and friendliness of how our calls are handled and the team are more than willing to offer additional services such as order fulfillment and returns processing. Highly recommended.

The Helpful Things Company

Testimonial for Purple Haze by Your Man With A Van
Well, what can I say…the team at Purple Haze have been my saving grace! If it wasn't for their professional but friendly attitude I would simply have lost customers. In my business it’s all hands on deck and answering the phone in time can often be troublesome. I couldn't recommend their services more - they even handle my Social Media Management so I can focus on the service itself.
Best business decision yet - going with Purple Haze. Thanks PH Crew

Your Man With A Van