Is your website doing its job? Perhaps that isn't a question you've considered. If your business is doing well, then checking on the website may well not be at the…
TraceyOctober 25, 2018
As noted in an earlier post, most of your clients and potential clients still prefer you to contact them by email. And - provided you have permission to do so…
TraceySeptember 26, 2018
On any e-commerce website, email marketing is your friend. It's still, indisputably, the best way to keep in touch with your customers, retain them, and generate new sales. And, surprisingly,…
TraceySeptember 26, 2018
Growing your business is - as we know from experience - a lot of work. Not made easier by the expense and complication of finding people to work for you.…
TraceyJuly 24, 2018
When your business is changing, you may need some advice. If you want advice about strategy, you'll talk to a business coach. (And we're not business coaches, of course.) If…
TraceyJune 29, 2018
We're writing this particular article just as the country's gearing up for another Royal Wedding. But there are some basic principles that apply to any wedding. And, for that matter,…
TraceyMay 16, 2018
Customer love? Nice idea, but let’s face it, we’re all busy. That’s why we call it a ‘business’, after all. Which sometimes means we don’t have as much time as…
simonbrazilFebruary 21, 2018
So – you started the year with a new burst of energy. And some new resolutions. You’re going to get things done. Be efficient. Get organised. Get sorted, in fact.…
simonbrazilJanuary 10, 2018
Santa needs VAs? Of course he does. Have you ever tried to imagine what’s really going on up there at the North Pole? Especially these days? Let’s face it, when…
simonbrazilDecember 12, 2017
On the face of it, e-commerce sounds like a great idea. You build your website (or, preferably, get an expert to build it for you). You add the necessary online…
simonbrazilNovember 24, 2017
CRM? Let’s face it, when people (especially computer people) start throwing initials around, it’s natural to expect trouble. But in this case the news is good – as you may…
simonbrazilNovember 1, 2017
'The fortune's in the follow-up.' A hoary old business adage - which happens to be true. So - how well do you follow-up your leads? How easily can you keep…
TraceyOctober 13, 2017