Purple Haze Virtual Assistant and Telephone Answering Services
Purple Haze’s team of experienced, UK-based, virtual assistants will help reduce your workload and increase your productivity.
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No matter how large or small your business, our team of highly-skilled, proactive virtual office assistants will adopt your company ethos and professionally represent your business, at an affordable price!
Hire a virtual assistant from just £25 per hour!
A huge benefit of hiring a virtual office assistant, is having someone integrate as a part of your company without the expense, commitment and risk that comes with being an employer. With a Purple Haze VA you only pay for what you need – that’s no paying for tea breaks or sick leave!
At Purple Haze we don’t hire freelancers – only employees that work in our UK office in Newmarket. This ensures that your virtual services are not disrupted should your dedicated virtual assistant take a holiday or become unwell.
For larger companies, we can act as a ready-made admin department, providing access to a whole team, all in one place, working seamlessly together for the smooth running of your business.
Tasks we can help you with
Removing things from your to-do-list means you’ll have more time in your day; more time to focus on growing your business! Here’s just a few of the tasks we can take off your hands to lighten your load:
Fully PCI Compliant
Purple Haze is enrolled in SecureTrust's Trusted Commerce™ program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations.
What they’re saying about our virtual services
Purple Haze supports us with the customer service elements of the online shop we provide to our 28,000 restaurant partners in the UK. The team has a fantastic rapport with our restaurant partners, answering their queries and requests professionally and efficiently. Purple Haze provides an excellent service and we wouldn’t hesitate to recommend its e-commerce support offer.
We have been using Purple Haze since the inception of our online business and it has been an absolute pleasure to work with them throughout. Our customers often comment on the professionalism and friendliness of how our calls are handled and the team are more than willing to offer additional services such as order fulfilment and returns processing. Highly recommended.
Reliable and efficient! Having Purple Haze UK take care of the day-to-day operational aspects of our e-commerce business has been nothing short of a godsend. The PH folks go the extra mile and have met many challenges thrown their way, head on and always with positive resolution. Vesternet, would like to thank the Purple Haze team for their continued support, allowing us to focus on alternate areas of the business in the knowledge that our customers are in capable hands.
Our industry expertise
Purple Haze has an agile approach and we adapt our services to all industry types.
Our team is trained in all of the leading CRM and Microsoft applications. If you’ve a bespoke back-office system, we’re happy to receive training so we can fully support your needs.
We offer a complete E-commerce solution. Order processing, returns handling and logistics management all in one place. We pick, pack and dispatch too!Read more...
Finance & Accounting
As your virtual bookkeeper Purple Haze can assist your company with bookkeeping, balancing accounts, processing sales invoices, receipts, payments, VAT returns and much more.Read more...
Medical & Dental
Never miss an important enquiry call again. Purple Haze can answer your telephone, book appointments, provide reports and assist with dictation and transcriptions.Read more...
Purple Haze can deal with reservation bookings, inventory control, events management and promotions for restaurants, bistros and eateries.Read more...
Leisure & Tourism
Purple Haze offers a fantastic service for hotels, travel agents and tour operators. Task us to handle your telephone bookings and look after your customers’ needs.Read more...
Being familiar with various veterinary software packages, Purple Haze can oversee online and telephone appointment bookings.Read more...
Meet us in person
Modern technology enables us to service businesses and individuals in any location, but if you’re in the area, why not pop in and meet the team? Our office is based in Newmarket, Suffolk, just off the A14, in-between Cambridge and Bury St Edmunds.
Latest from the Purple Haze Blog
E-commerce website support
One of our services increasing in popularity is support for e-commerce websites. Purple Haze can provide a complete customer service package for your company. From answering your customer’s enquiries, handling returns and fulfilling orders, we are your one-stop e-commerce support shop. Purple Haze can also monitor all…
Do you need someone to manage your extensive to-do-list? Perhaps you no longer have time to take calls? Join Purple Haze’s PH-VA Club and let our friendly, experienced team take your calls and generally lighten the load of the day-to-day running of your business. With our PH-VA…
Customer Service Support For Your Online Business
Businesses have undergone an incredible amount of change over the past few months, but it looks like things are finally returning to normal. Yet for many, ‘normal’ is not what it used to be … Although shops may now be opening, a recent report by a global…