Want to show a little more customer love?

Customer love? Nice idea, but let’s face it, we’re all busy. That’s why we call it a ‘business’, after all. Which sometimes means we don’t have as much time as we’d like for the little things.┬áThe trouble is, it’s the little things that make a difference. (Oh. You forgot my birthday. Again…) They certainly make a difference to your customers. And it starts from the moment you answer the phone. Or, of course, the moment you don’t… ‘Universal Sprockets, thank […]